Our Privacy
At BraunPower, we respect your privacy and are committed to protecting the personal information you share with us through our website, contact forms, email communication, WhatsApp inquiries, and product-related requests.
Information We Collect
When you contact us or submit an inquiry through our website, we may collect information such as your name, email address, phone number or WhatsApp number, country or region, company name, product interests, inquiry details, and any other information you choose to provide.
We may also collect basic technical information such as your IP address, browser type, device information, pages visited, and website usage data to help improve website performance, security, and user experience.
How We Use Your Information
We use the information you provide to respond to your inquiries, recommend suitable LiFePO4 batteries, DIY battery kits, BMS solutions, inverters, or energy storage systems, process product requests, provide customer support, and improve our website and services.
We may also use your information to communicate with you about product availability, shipping details, technical support, quotation requests, and related business services.
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve browsing experience, remember preferences, analyze website traffic, and support website functionality. You can manage or disable cookies through your browser settings.
Information Sharing
We do not sell your personal information. We may share necessary information only with trusted service providers, logistics partners, technical support providers, or business partners when required to respond to your inquiry, process your request, deliver products, or maintain website functionality.
Data Security
We take reasonable measures to protect your personal information against unauthorized access, loss, misuse, or disclosure. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
International Communication
As BraunPower serves customers in different regions, your information may be processed or communicated internationally when necessary for product consultation, sales support, shipping, or customer service.
Your Rights
You may contact us to request access, correction, or deletion of your personal information, or to ask questions about how your data is used. We will review and respond to your request according to applicable requirements.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Company: Shenzhen Braun Power Energy Storage Co., Ltd
Email: nora@szbraunpower.com
WhatsApp: +86 158 7427 7120
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, or legal requirements. Any updates will be posted on this page.
